Privacy Policy

Effective date: June 1, 2026

A.I.M.I. Collective Mortgage Brokerage Inc. ("A.I.M.I.", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in British Columbia, Alberta, and Ontario.

Information We Collect

We collect personal information that you voluntarily provide to us when you contact us, book a discovery call, submit a broker application, register interest in an event, or otherwise interact with our website. This may include your name, email address, phone number, city of residence or practice, professional licensing information, brokerage history, and any other information you choose to share with us. We also automatically collect limited technical information such as IP address, browser type, device type, and pages visited through cookies and similar technologies.

How We Use Your Information

We use your personal information to respond to your inquiries, schedule and conduct discovery calls, evaluate broker applications, send you information about events you have expressed interest in, improve our website and services, comply with our regulatory obligations as a licensed mortgage brokerage, and protect against fraud and unauthorized activity. We do not use your information for purposes unrelated to those described in this policy without your consent.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who help us operate our business — including email delivery, hosting, analytics, and customer relationship management tools — under contractual obligations of confidentiality. We may also share information with our parent network, Dominion Lending Centres (DLC), and with regulators such as the British Columbia Financial Services Authority (BCFSA) where required by law, court order, or legitimate regulatory request.

Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations as a BCFSA-licensed brokerage, and to resolve disputes or enforce agreements. Records related to mortgage and brokerage activity are retained for the minimum periods required by applicable provincial law. Information is securely destroyed or anonymized once it is no longer required.

Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate information, withdraw consent to certain uses, and request deletion subject to our legal and regulatory retention obligations. To exercise any of these rights, please contact us using the details below. We will respond to verified requests within 30 days.

Cookies

Our website uses cookies and similar technologies to remember your preferences, measure traffic, and improve performance. You can configure your browser to refuse cookies or alert you when cookies are being set, though some areas of the site may not function properly without them. We do not use cookies to collect financial or sensitive personal information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer at office@aimicollective.com. You may also file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have not been respected.