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Mortgage agent vs mortgage broker: Level 1, Level 2 and broker explained

People use agent and broker as if they mean the same thing. In Ontario they are separate licences with different powers, and Alberta and BC use their own titles. Here is what each one can do.

Written by A.I.M.I. Collective Mortgage Group, Brokerage editorial team

Published October 2026 · Last reviewed 6 October 2026

Official sources: FSRA: how to become a mortgage broker, FSRA: mortgage brokering, Real Estate Council of Alberta (RECA), BC Financial Services Authority (BCFSA)

The short answer

In Ontario, a Level 1 mortgage agent can arrange mortgages only with financial institutions and CMHC approved lenders. A Level 2 agent can also arrange private mortgages. A mortgage broker has at least 24 months as a Level 2 agent in the last 36 months and has passed the broker course. In Alberta the entry licence is mortgage associate, and broker status takes two years of experience and a further program.

Ontario's licence classes

Mortgage agent Level 1

The entry licence. Arranges mortgages with banks, credit unions and CMHC approved lenders. No private mortgages.

Mortgage agent Level 2

Adds private mortgages and private investors. Needs 12 months as a Level 1 agent in the last 24 months plus the Private Mortgages course.

Mortgage broker

Needs 24 months as a Level 2 agent in the last 36 months and the broker course. Can supervise and can become a principal broker.

Principal broker

The broker designated as responsible for the brokerage's compliance and the conduct of its agents and brokers.

Alberta and British Columbia

In Alberta, RECA licenses a mortgage associate as the entry level. A mortgage broker has at least two years of licensed experience within the last five and has passed the Mortgage Brokers Program, and can run a brokerage. Our guide on becoming a mortgage associate in Alberta covers the steps.

In British Columbia, individuals are licensed through a brokerage, and the Mortgage Services Act replaces the old registration system on 13 October 2026 with new licence categories and principal brokers. See what the Mortgage Services Act changes.

Does the title matter to clients?

Day to day, most clients call everyone a broker, and agents and brokers arrange the same prime and B lender mortgages. The difference shows up on private mortgages, supervision and who can run a brokerage.

Not sure where to start?

Answer four quick questions and we will email you the three guides that fit where you are today.

Find your path

Our approach

A.I.M.I. Collective works with agents and brokers at every level in BC, Alberta and Ontario. Agents at every level can bring a file they cannot place to the Deal Desk.

Upgrading in Ontario

The step by step Level 1 to Level 2 process, course providers and timing are in how to become a Level 2 mortgage agent in Ontario.

Is a mortgage agent the same as a mortgage broker?
Not in Ontario. A broker holds a higher licence with more experience and can supervise agents. In everyday speech the words are used interchangeably.
What can a Level 2 mortgage agent do that Level 1 cannot?
Arrange private mortgages and work with private investors and lenders. Level 1 agents are limited to financial institutions and CMHC approved lenders.
How do I become a Level 2 mortgage agent in Ontario?
Hold a Level 1 licence for at least 12 months in the last 24 months and complete the approved Private Mortgages course, then your brokerage applies to upgrade the licence.
How long does it take to become a mortgage broker in Ontario?
At least two years after reaching Level 2, since you need 24 months as a Level 2 agent in the last 36 months, plus the broker course.
Do mortgage brokers earn more than agents?
Not automatically. Income depends on funded volume and split, not the title. A broker licence opens private lending and supervision, which can add income.

Starting at Level 1?

The course, the exam and the steps to your first licence in Ontario.